Understand how we collect, use, and protect your personal information.
Privacy Policy – Shivaya Store
We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Shivaya Store collects, uses, stores, and protects your data when you interact with our website and services.
1.1. We may collect and store the following personal information when you create an account, place an order, or interact with our services:
Account identifiers (username, user ID, or third-party login ID where applicable)
Email address
Basic profile information (such as display name or avatar, if provided)
Internet Protocol (IP) address
Order and transaction details
Payment-related information (Payments are processed by third-party payment providers. We do not store full credit card numbers. Depending on the provider, we may receive limited information such as transaction IDs, payment status, or the last digits of a payment method.)
1.2. If third-party authentication or services are used (such as Google or other providers), only the basic information necessary to operate the service is collected. These third parties handle your data in accordance with their own privacy policies.
2.1. Personal information is collected when you:
Create an account
Make a purchase
Contact us for support
Use features of the website that require identification
2.2. All collected data is stored securely and accessed only when necessary for operational, legal, or support purposes.
3.1. We use your personal information for the following purposes:
Managing user accounts and providing customer support
Processing orders, payments, and delivering purchased products
Maintaining administrative and accounting records
Improving website functionality, performance, and user experience
Generating aggregated and anonymized statistics for analytics purposes
3.2. Aggregated or anonymized data does not allow individual users to be identified.
4.1. Shivaya Store does not sell, rent, or trade your personal information to third parties.
4.2. Information may be shared only in the following cases:
With service providers strictly necessary for operating the website (e.g. payment processors, hosting providers)
When required by law, regulation, or legal process
To protect our legal rights, prevent fraud, or ensure the security of our services
5.1. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
5.2. While we strive to protect your data, no system can guarantee absolute security. You acknowledge that you provide information at your own risk.
6.1. We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7.1. Our website may contain links to third-party websites or services. Shivaya Store is not responsible for the privacy practices or content of those third parties.
7.2. We encourage you to review the privacy policies of any external websites you visit.
8.1. Depending on applicable data protection laws, you may have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict certain processing activities
8.2. Requests related to your personal data can be made by contacting us using the information below.
9.1. Shivaya Store reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements.
9.2. Updates will be published on this page. Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.
By using the Shivaya Store website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Contact
📧 Email: contact@shivaya.fr
You have the right to access, correct, or delete your personal information at any time.
Request a copy of your personal data
Update inaccurate information
Request removal of your data
Transfer your data to another service